Shipping policy

Shipping Restrictions Policy

At Nestova Home, we are committed to delivering your home and kitchen essentials safely and efficiently. However, certain shipping restrictions may apply based on product type, size, and delivery location.

Please review the information below before placing your order.

1. Size & Weight Limitations

Some items may be ineligible for shipping if they:

  • Exceed carrier size limits (maximum 108 inches in length or width)

  • Exceed 70 lbs in weight

  • Are oversized, bulky, or irregularly shaped

Large furniture pieces, storage units, or specialty kitchen equipment may require freight delivery or may not be available for certain locations.

2. Legal & Regulatory Restrictions

Certain products may be restricted due to:

  • Local, state, provincial, or national laws and regulations

  • Import/export requirements

  • Packaging and labeling compliance standards

  • Manufacturer-imposed distribution limitations

  • Warranty restrictions in specific regions

If an item cannot legally be shipped to your address, you will be notified at checkout.

3. Hazardous Materials (Hazmat)

Some products may contain regulated materials, including but not limited to:

  • Lithium batteries

  • Pressurized containers

  • Flammable substances

These items may be restricted from shipping to certain regions or may require special handling.

4. Carrier & Address Limitations

We may be unable to ship to:

  • PO Boxes (for oversized or freight items)

  • Military addresses (APO/FPO) for certain product categories

  • Remote or rural locations where carrier service is limited

  • International addresses not supported by our shipping partners

5. International Shipping Restrictions

If international shipping is available, some categories may still be excluded due to customs regulations or carrier policies. These may include:

  • Electrical appliances not certified for international voltage standards

  • Items restricted by customs authorities

  • Products prohibited in the destination country

Customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.

6. Seller & Inventory Restrictions

In some cases:

  • A supplier may not permit distribution to certain regions

  • Specific items may be restricted from international shipment

  • Certain offers may be filtered based on your selected delivery address

If an item cannot be shipped to your selected address, you will see a notification during checkout.

7. Address Verification

To avoid delays or cancellations:

  • Please ensure your shipping address is complete and accurate

  • Confirm the correct delivery address before finalizing your order

Shipping eligibility is determined based on the address provided at checkout.

If you have questions about whether a specific product can be shipped to your location, please contact our customer support team before placing your order. We are happy to assist you.

Shipping & Delivery Policy

Welcome to Nestova Home. We are committed to delivering your home and kitchen essentials quickly and reliably. Please review our shipping policy below.

Order Processing

All orders are processed within 1–2 business days after payment is successfully received.

Orders are not processed or shipped on weekends or public holidays.

You will receive a confirmation email once your order has been successfully placed.

Shipping Options & Estimated Delivery

We offer multiple shipping options depending on your location:

  • Standard Shipping: Estimated 3–7 business days

  • Expedited Shipping: Estimated 1–3 business days

  • Express Shipping: Estimated 1–2 business days (where available)

Please note: Delivery timeframes are estimates and may vary due to carrier delays, high order volumes, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Your delivery address

  • The shipping method selected

  • The size and weight of your items

Free shipping promotions may be available on qualifying orders.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email that includes tracking information so you can monitor your shipment in real time.

International Orders

We currently ship to selected international destinations.

  • Delivery times vary by country.

  • Customers are responsible for any applicable customs duties, taxes, or import fees.

  • International shipments may be subject to customs inspections, which can cause additional delays.

Delivery Concerns

If:

  • Your order has not arrived within the estimated timeframe, or

  • Your package is marked as delivered but you have not received it

Please contact our customer support team promptly so we can investigate and assist you.

Address Responsibility

Please ensure your shipping address is complete and accurate at checkout.

Nestova Home is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete address details provided by the customer.

If you have any questions regarding shipping or delivery, our support team is happy to help.